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the eye institute of west florida

Frequently Asked Questions

Please find a list of common questions and answers asked by our patients below. You can either type out your question in the box below or view the F.A.Q. (frequently asked questions) categories below.

 


Available F.A.Q. Categories:

Click the category name to expand the FAQs relating to that topic. Click the “+” sign next to the question and to reveal the answer.

Billing and Insurance
Cataract Surgery
COVID-19
General Information
Glaucoma Surgery
LASIK Surgery
Oculoplastic Surgery
Optical Department
Patient Paperwork
Patient Portal

Patient Portal (7)

Yes. Adding a family member to your account is easy and the patient portal allows you to access multiple patients’ information using one Patient Portal account. If you are a patient at the practice, you can also view your own information using the same account.

Please note you must have the the family member’s required information and consent. Follow these steps:

  1. Login to patient portal account and navigate to “Select The Medical Record You’d like to View” option.
  2. Click on the “Add New Patient” option.
  3. Fill out the required fields on the “Add a New patient” page.
    1. Note that you must have the patient’s security code to accomplish this. Call (727) 581-8706 to obtain the security code.
  4. Click the “Add Patient” button.
Category: Patient Portal

MyPatient Visit (MPV) is the patient portal program we use. Our Patient Portal is an online service that allows our patients access 24/7 to their health and appointment information.

You can use this Portal to:

  • Access Clinical Document Architecture (CDA) and your demographic information.
  • See your upcoming appointments.
  • Communicate with our office staff via secure messages.
  • Fill out new patient paperwork online.
Category: Patient Portal

If you forgot your username for MPV (MyPatient Visit), please follow these steps to recover it:

  1. From the Login Page, Click the link “Need help with Login?”
  2. From the “FORGOT LOGIN CREDENTIALS” Page, select the “Forgot Password” option.
  3. Follow prompts and verification process to complete.
  4. If you are still having issues please contact us at (727) 581-8706.

 

Category: Patient Portal

If you forgot your username for MPV (MyPatient Visit), please follow these steps to recover it:

  1. From the Login Page, Click the link “Need help with Login?
  2. From the “FORGOT LOGIN CREDENTIALS” Page, select the “Forgot Username” option.
  3. Follow prompts and verification process to complete.
  4. If you are still having issues please contact us at (727) 581-8706.
Category: Patient Portal

After creating an account (registering), every time you are accessing the Patient Portal you would need to login. You will need your username and password information to access the patient portal. You can click here to log in.

Category: Patient Portal

Upon scheduling your appointment, you should have received an email and/or text message with a link to create your MyPatient Visit (MPV) account. If you did not receive a message to create your account, please call (727) 581-8706 or email appointments@eyespecialist.com with your name and date of brith to request a new account creation link.

Category: Patient Portal

MyPatient Visit, also known as the Patient Portal, allows patient’s to access and update a variety of information regarding their health care. Each section allows for different features and are broken down as follows:

myInfo Section:

  • Patient Information: Fill out your Patient Demographic information
  • Insurance Information: Fill out your insurance information

MyDocuments Section:

  • Document Summary: View, download, transmit and email out
    • Clinical Summary Documents on file
    • Patient Documents on file
  • Forms: Fill out and complete forms required for patient visit.

myMessages Section:

  • Send and Review Messages: A way to securely send and receive messages from you care provider(s)

myAccounts Section:

  • Connect to a different practice: Allows you to connect to your other care provider that is using MPV

 

Category: Patient Portal
Scheduling


 

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Visit our contact us page, submit your question, and one of our team members can assist you.

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