IDENTITY THEFT PREVENTION PROGRAM (RED FLAGS RULE)
A NOTICE TO OUR PATIENTS
Effective November 1, 2009, we are required by the Federal Trade Commission (FTC) to implement an Identity Theft Prevention Program. The intent is to protect your identity by making us responsible for verifying that you are who you say you are and that your address and health insurance information are accurately reflected in our records.
Part of the requirement is that we visually review your photo ID and health insurance card(s) every six months. We are aware that this can be an inconvenience and we apologize in advance, but all physician offices that bill insurance rather than collecting payment in full at the time of service are currently bound by this legislation (Fair and Accurate Credit Transactions <FACT> Act).
We are also required by this regulation to request a utility bill or other proof of current address from patients if their local address differs from the address on their photo ID.
A copy of our current Identity Theft Prevention Program is available upon request. More information about the Red Flags Rule is available at www.ftc.gov/opa/2007/10/redflag.shtm.
We appreciate your understanding and your patience as we attempt to meet these new requirements.